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Support Forum

Right now, you’re at the official Rise Theme Support Forum. We will do our best to assist you with any issues/bugs related to the use of our themes. Unfortunately, we do not provide support for customizations or using 3rd party plugins. For that you need to contact our customizer team:

4 comments Support Forum

    1. Hello Erica,

      Would you please let us know which theme you’re using? Our team has already updated these issues on Gutenbiz Theme. Please stay in touch with us. In new version of WordPress 5.6, –
      jQuery
      Updates to jQuery in WordPress take place across three releases 5.5, 5.6, and 5.7. As we reach the mid-point of this process, run the update test plugin to check your sites for errors ahead of time.

      If you find issues with the way your site looks ( e.g. a slider doesn’t work, a button is stuck — that sort of thing), install the jQuery Migrate plugin.

  1. Hi, the mobile menu on my site no longer works. I’m using the Smile Charities theme, and have disabled all plugins to try and identify the issue, but still no luck.

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